The City Centre Ranger scheme was first introduced in 1998 by the City Centre Partnership, the service has evolved to include a wide range of activities.
Rangers were introduced in Swansea to be the eyes and ears of the City Centre and to report problems such as broken paving, street furniture, discarded rubbish, vandalism and graffiti.
The role of the Rangers has changed rapidly over the years, with recent developments seeing the introduction of each Ranger carrying a portable handheld device that allows the Rangers to record and access details of incidents and faults on the move, enabling the team to electronically transmit information back to the City Centre Partnership offices on Plymouth Street.
The Rangers work between the hours of 8:30am until 6pm working seven days a week including Bank holidays, dividing the rota between proactive and reactive duties.
The ranger covers a zone extending from Westway and Dilwyn Street in the west over to High Street and Mansel Street in the north. Additional areas include patrol of Parc Tawe and Quadrant shopping centres, Maritime Quarter and Wind Street and as far east to the River Tawe.
Responsibilities/Roles:
Reactive
- Preventing street crime by providing a highly visible uniformed presence in the City Centre
- Removing graffiti and flyposting
- Reporting damages to street furniture, highways, street lighting
- Safe removal of discarded needles
- Issuing fixed penalty notices for litter, dog fouling and graffiti
- Liaise with CCTV, Police and Police Community Support Officer's, to report and respond to incidents of anti-social behaviour e.g. begging, on street drinking, shoplifters
- Managing the operation of canvassers, lettings and street traders within the City Centre
- Rising bollards access requests within the pedestrainsed zone
- Responding to calls over Storenet radio from local businesses
Proactive
- Helping co ordinate and manage events and activities e.g. street markets, street performers, Christmas lights switch on
- Developing and implementing projects, such as Safe Child and Vulnerable Persons schemes
- Dealing with queries, complaints and requests from members of the public, local businesses and visitors to the City Centre
- Information/leaflet distribution
|  Matthew Bowen (Senior Ranger):
Mathew was one of the first Rangers joining the City Centre Partnership in 2002, recently being promoted to Senior Ranger. He comes from a customer service background working within the travel industry which stands him in good stead when interacting with the public and dealing with queries and complaints.
"After working as a Ranger for over 6 years I've witnessed a massive development within Swansea City Centre, I thoroughly enjoy liaisoning with local businesses and solving any queries or problems they may face". |
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 Adrian Mcgrath:
Adrian 41, has been employed by Swansea Council for over 22 years and believes his background experience in leisure and retail stands him in good stead working as a Ranger.
"Reducing graffiti is going to be key and I'm also looking forward to expanding the Child Safe scheme, in addition to implementing the Vulnerable Persons scheme. Come over and say hi if you see me in the City Centre!" |
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 Liam Murphy:
Liam, 30 has taught Geography in the past and comes to the City Centre from Cardiff where he previously worked as a warden for the Harbour Authority there.
"I very much enjoy patrolling the City Centre dealing with a whole range of issues, one crucial project myself and the other Rangers are working on at the moment is aiming to reduce the on street begging, targeting certain key locations and trying to deter persistent offenders from repeat begging." |
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 Kate Whitaker:
A fairly recent member to the Ranger Service joining the team in May, 23 year old Kate's previous experience includes teaching physical education and working as a Special Constable for Dyfed Powys Police.
"Working in a dynamic City Centre is appealing as it keeps you on your toes. Not many people can say they love their job but I can. The variety and contrast from one day to the next is demanding but very enjoyable." |
 Alec Dubens:
Alec Dubens, 33, joined the team in May, has previously worked with the homeless during his time at Wallich Clifford and has an active interest in outdoor pursuits.
"This has been an exciting new opportunity because of the diversity and challenges that I will face as a Ranger, I work as part of a great team and am very much looking forward to the future ." |
Contact:
For all enquries regarding the Rangers and to get into contact with them, please contact City Centre Partnership office on 01792 476370, or email by citycentrepartnership@swansea.gov.uk
or write to:
City Centre Partnership
67 Plymouth Street
Swansea
SA1 3QG
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Cafodd y dudalen hon ei diweddaru ddiwethaf ar Ebrill 1 2009